FAQ

Our GelBlast +8 is a blaster that uses small water-based beads – called GelBalls – as ammunition. It is designed for fun and active play for children aged 8 and up.

Our GelBlast +8 range has been developed and safety-approved for children aged 8 and up, making it the only GelBlaster concept of its kind in Europe.

We recommend that children always play under adult supervision.

Yes. Our GelBlast +8 products are legal toys developed and approved for children aged 8 and up. Our products have been tested and comply with applicable EU toy safety requirements, so you can feel confident letting your child play with them.

GelBlast +8 is designed with safe play in mind.

When you pull the trigger, an electric motor fires the GelBalls. They are designed for safe play without hard projectiles.

The impact is gentle and feels like a light tap. Our products have been tested for safe use and are suitable for both children and adults

GelBalls are small water-based beads made from approximately 95% water and 5% gel. They are used as ammunition in GelBlast blasters and burst on impact.

GelBalls are non-toxic, but they must not be swallowed.

Read more about GelBalls here.

GelBalls can last for several months when stored correctly in an airtight container with water.

They should always be stored out of reach of children under 8 years old.

No. GelBalls do not stain clothing or surfaces and do not leave marks behind.

Our GelBalls are primarily water-based and are designed to break down over time. This makes them convenient for outdoor play and significantly reduces the clean-up compared with traditional solid ammunition.

Empty the magazine, disconnect the battery and clean the barrel after use. Always store your GelBlast in a dry and safe place.

Proper maintenance helps ensure reliable and safe performance.

Read more about maintenance here.

With a down-feeding system, the GelBalls drop into the blaster from a top-mounted magazine using gravity.

With an up-feeding system, the GelBalls are drawn upwards from a bottom-mounted magazine.

Up-feeding models require correctly prepared GelBalls and are typically better suited to more experienced users.

Read more about up-feeding models here.

The most common causes are GelBalls that are too dry or too small, a low battery or a blockage in the barrel.

Also make sure that the magazine is correctly fitted and contains enough GelBalls.

Read more here.

A fully charged battery lasts approximately 4 hours, depending on use.

It takes approximately 2 hours to fully charge the battery.

You have a 14-day right of withdrawal and a 30-day return period.

To return your order, please create a return request through our returns portal here.

Once your return request has been approved, you will receive further instructions and, where applicable, a return shipping label.

Return shipping costs may apply depending on your country and return method.

Read more about our return policy here.

Delivery times vary depending on the destination country and selected shipping method.

The estimated delivery time will be shown at checkout.

During busy periods such as sales, Black Friday and Christmas, delivery may take longer than usual. Public holidays may also affect delivery times.

We work with selected shipping carriers across Europe.

The available delivery methods and carriers for your country will be shown at checkout.

Please note that it is currently not possible to collect orders in person.

Shipping costs depend on the destination country, order value and selected delivery method.

The exact shipping price – including any available free-shipping threshold – will be shown at checkout before you complete your order.